Nancy Short
Dr. Nancy Short is a professor of nursing who knew that the surgeon you’ve talked with may not be the person who does all or any of your surgery. In the spirit of “patient-centered care”, she discussed with her surgeon a request that he do all of her abdominal surgery that had been scheduled. The surgeon’s, hospital’s, and health plan’s response to Dr. Short’s request and her recommendations for others who are undergoing elective or urgent surgery are the subject of this week’s Healthstyles program on WBAI-FM and WXMR-FM. Producer and moderator Diana Mason, PhD, RN, FAAN, discusses with Dr. Short one of healthcare’s surprising secrets, particularly in academic medical centers.
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Pingback: Patient Satisfaction and Quality Outcomes: Can We Have Both? « Ted Kolota / April 9, 2012
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Pingback: Patient Satisfaction and Quality Outcomes: Can We Have Both? « Ted Kolota / April 9, 2012
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