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When to Use Telehealth

Photo by National Cancer Institute on Unsplash

Telehealth can be a convenient approach to getting health care but barriers to its use persist. When is it appropriate to use telehealth and when is it inappropriate? What are the obstacles to using telehealth more often and how can we address some of these to make telehealth more available. To answer these and other questions about telehealth. HeaelthCetera producer and host, Dr. Diana Mason, RN, talked with Dr. Lisa Duffy, RN, a registered nurse and Associate Professor at the University of Massachusetts Amherst’s Elaine Marieb College of Nursing. She’s also a practicing Pediatric Nurse Practitioner at Boston Children’s Hospital, where she’s cared for children with chronic conditions for more than two decades. She’s a fellow in the Betty Irene Moore Nurse Leaders and Innovators Fellowship. This interview first aired on HealthCetera in the Catskills on WIOX Radio on August 19, 2026.

Written by

djmasonrn@gmail.com

Diana is a senior policy service professor with the George Washington University School of Nursing Center for Health Policy and Media Engagement and founder of HealthCetera. She was previously president of the American Academy of Nursing and the Rudin Professor of Nursing at Hunter-Bellevue School of Nursing. She is a health policy expert and leader. Diana tweets @djmasonrn.

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